The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 619 |
| Houston, TX | 362 |
| Philadelphia, PA | 239 |
| Washington, D.C., DC | 236 |
| Seattle, WA | 232 |
| Atlanta, GA | 205 |
| Denver, CO | 199 |
| San Francisco, CA | 141 |
| Sacramento, CA | 141 |
| Miami, FL | 138 |
| Orlando, FL | 133 |
| Indianapolis, IN | 130 |
| Detroit, MI | 121 |
| Portland, OR | 116 |
| Boston, MA | 115 |
| Minneapolis, MN | 105 |
| Brooklyn, NY | 93 |
| Salt Lake City, UT | 87 |
| Oakland, CA | 87 |
| Jacksonville, FL | 84 |
| Pittsburgh, PA | 77 |
| Tampa, FL | 70 |
| Baltimore, MD | 70 |
| New York City, NY | 68 |
| San Jose, CA | 52 |
| Reno, NV | 43 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Dallas, TX | 37 |
| Knoxville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Lauren Smith (@lbsmithmd) reported fromAnn Arbor, Michigan@Gleason4plus5 @Xfinity Weird too since I called soon after he died to notify them. I hope it’s worth it because they will never get a cent.
- Freedom Cobra 🇺🇸🇺🇸 (@ColeThunder_ish) reported
@dish you are always in dispute with channels, if @SNFonNBC if not on my tv I will change. @comcast Monday I need a service person.
- Hermit⁷ (@CourtneySF) reported
I thought Comcast customer support was bad, @IKEAUSA is a hellhole, waiting forever on hold on the phone or in queue online just to be forcibly disconnected. Just a blackhole for your issue to disappear and never be handled.
- Roxanne Budig (@BudigRoxanne) reported
Don't ever use Xfinity for cell service. Switching back to Verizon because Xfinity sucks!
- Stamkos6969 (@ayo6918) reported
they gotta stop putting notre dame on the ACC Network. comcast doesnt even ****** offer it to be purchased.
- T Simmons (@justmeplusmore) reported
@xfinity if your prepaid internet is not going to remain stable why would anyone want these services. I'm going to @TMobile tomorrow to get new service
- 𝑅𝑜𝓂𝒶𝓃 💜 (@htx_Roman10) reported
Ayo any of yall live in like a rural area? I’m tryna get some faster wifi, fastest they have here is 5 mbps for 45$… Tryna see if there’s anything else, I Alr called Xfinity and AT&T and they don’t got ****
- joeGUINEA (@RealJoeRuggz) reported
@RangersMSGN @Xfinity I need to watch my Rangers. Stop being so damn greedy and make the deal.
- Kev in (@Kevin08594832) reported
@GlexServices @Xfinity help my internet is not working it's very slow please help!
- Anthony Ballas (@tonyjballas) reported
The tech support guy from Xfinity talked to me on the phone for over an hour about his dream of becoming a famous luchador. We didn’t figure out the original problem, but that’s ok. Chase your dream “Tony from Xfinity”
- Jonathan A. Jensen (@JAJensenPhD) reported
If @TheACC and @ESPN wants their network to be carried by major cable systems like Comcast and be taken seriously, they can’t have the play by play for the biggest game of the year being called remotely from a studio. Total bush league move by @ACCNetwork.
- Moe (@iammoemo) reported
@comcast I can not explain how much I hate your company. You are the worst and I hope streaming services absolutely ruin your **** company. From customer service to the **** people that install your trash *** equipment to the greedy idiots that run your garbage *** company
- notthatJoeClark (@joeboo81) reported
My goodness the @espn is a hot pile of garbage. You have to have an xfinity account to watch anything on it but you can’t sign up for an account?
- Clint Johnson (@ClintTJohnson) reported fromWinona Lake, Indiana
Dear Xfinity and A.C.C. Network, can you please come to an agreement? There were rumors online all summer that something was close. Nothing has happened! Thank you!Sincerely,Every Notre Dame fan and follower with Xfinity as their cable provider.
- Joseph Antonetti (@antonetti) reported
**** you #comcast ! 22 years and I am just about done! There is no way to get customer service! It this how you've decided to treat a decades long customer?!
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